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Post by shiyabul on Aug 19, 2024 8:50:21 GMT
Next up, Rebecca explains how AI can aid our centers in managing staffing struggles. Lisa and Mark educate us on implementing DEI initiatives in our centers while Simon outlines the steps you can take to avoid conscious recruiting bias. Kathleen closes out our Top with tips on how to take charge of the Value and Visibility of your center. Enjoy this month’s most read posts! Hearing the Need https://lastdatabase.com/ for Audio Quality The call center industry is facing a concentration crisis, with background noise levels exacerbating stress and limiting productivity in the workplace. How AI Can Combat Staffing Challenges Forecasting economic futures is challenging, but business success depends on it. Unlock the Power of Inclusion and Equity Diversity, equity, and inclusion (DEI) are vital components of an effective workplace and are necessary for any business’s success. When implemented correctly, these pillars can lead to increased productivity, improved customer service, and a more robust bottom line (McKinsey and Company report – Delivering through Diversity). The Benefits of Prioritizing Employee Needs The unemployment rate for people with disabilities is, according to the United Nations, at and over % in industrialized countries alone, meaning organizations are missing out on a significant source of strong talent and overlooking a great opportunity to help people attain independence and achieve their goals.
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